Privacy Policy – DreamsInterior.pk

Effective Date: October 28, 2026

1. Introduction

Welcome to DreamsInterior.pk, the official website of Dreams Interior Islamabad. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a lead form, contact us, or use our products and services.

By using our website or submitting your information, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following information when you interact with DreamsInterior.pk:

Full name
Phone number and WhatsApp number
Email address
City, area, or delivery address
Product preferences and requirements
Flooring, wallpaper, window blinds, WPC decking, and other interior product inquiries
Measurements, project details, and installation requirements
Information you voluntarily provide through our website, contact forms, advertisements, or customer communications

We may also collect limited technical information, such as browser type, device information, IP address, pages visited, and website usage data, where applicable.

3. How We Use Your Information

Dreams Interior Islamabad collects and uses your information for legitimate business purposes, including:

Responding to product inquiries and customer requests
Providing product prices, quotations, and availability information
Sharing product catalogs, specifications, and relevant details
Arranging measurements, site visits, deliveries, and installation services
Processing orders and communicating order updates
Providing customer support and after-sales services
Improving our website, products, services, and customer experience
Sending relevant offers, promotions, and marketing communications where permitted by law
Preventing fraud, maintaining business records, and meeting applicable legal requirements

4. Collection of Information Through Meta Lead Forms

We may use Facebook and Instagram advertisements, including Meta Lead Ads, to collect customer inquiries.

When you submit a lead form, you may provide your name, phone number, email address, city, and product requirements. We use this information to contact you regarding your inquiry, provide pricing and product details, and explain our available services.

Submitting a lead form does not automatically create a purchase obligation. We do not sell your personal information to third parties for their own marketing purposes.

Your use of Facebook or Instagram is also subject to the applicable privacy policies of those platforms.

5. How We Share Your Information

We do not sell or rent your personal information. We may share relevant information only when reasonably necessary for business operations, including:

Authorized employees or representatives handling your inquiry
Delivery, transportation, measurement, or installation service providers
Website hosting, customer communication, or other service providers supporting our business
Professional advisers, regulators, or law enforcement authorities where required by law

We expect service providers handling personal information on our behalf to use it only for authorized purposes and to apply appropriate safeguards.

6. Data Security

We take reasonable administrative and technical measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, electronic communication, or data storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted over the internet.

7. Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, provide products and services, maintain business records, resolve disputes, and comply with applicable legal obligations.

When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable legal and operational requirements.

8. Cookies and Website Analytics

DreamsInterior.pk may use cookies and similar technologies to improve website functionality, understand visitor activity, measure advertising performance, and enhance the user experience.

You can manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

If we use third-party analytics or advertising tools, those providers may process information according to their own privacy policies and applicable settings.

9. Third-Party Websites and Services

Our website or advertisements may contain links to third-party websites, including Facebook, Instagram, WhatsApp, and other platforms.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before sharing personal information with them.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Withdraw consent where processing is based on consent
Opt out of promotional messages
Ask questions or raise concerns about how your information is used

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

11. Marketing Communications

We may contact you by phone, WhatsApp, email, or other communication channels to respond to your inquiry and provide relevant product information.

You may request to stop receiving promotional communications at any time. Even if you opt out of marketing messages, we may still contact you about an existing order, service request, or other necessary business communication.

12. Children’s Privacy

Our website and services are intended for individuals making legitimate product and business inquiries. We do not knowingly collect personal information from children in circumstances where parental consent is legally required.

If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.

13. International Data Transfers

Some website, hosting, communication, or advertising service providers may process information on servers located outside Pakistan. Where applicable, we will take reasonable steps to ensure that such processing is handled in accordance with applicable legal requirements and appropriate safeguards.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or legal requirements.

Any revised version will be published on this page with an updated effective date. We encourage visitors to review this page periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Business Name: Dreams Interior Islamabad
Website: https://DreamsInterior.pk
Email: info@dreamsinterior.pk
Phone / WhatsApp: 0333-5555953
Business Location: Islamabad, Pakistan

We will make reasonable efforts to review and respond to privacy-related inquiries within an appropriate timeframe.

16. Consent

By submitting your information through DreamsInterior.pk or our lead forms, you acknowledge that your information may be collected and used for the purposes described in this Privacy Policy, subject to applicable law and any consent required for the relevant processing.

Dreams Interior Islamabad
Premium Interior Solutions. Trusted Service.